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Shipping conditions

Messerspezi.com
Owner: Marion Diefenbach


Shipping service provider

We ship our orders reliably with DHL and UPS .


Shipping areas and shipping costs

Shipping area Shipping costs Free shipping from Shipping service provider
Germany €2.50 from €50 DHL / UPS
International (worldwide) €7.00 from €50 DHL / UPS
USA €27.00 (UPS, due to increased shipping costs) Only UPS

Note: Deliveries to the USA are currently only possible via UPS and at the above-mentioned additional costs.


Delivery times

region Delivery time (after shipment)
Germany approximately 3 working days
International (excluding USA) approximately 10 working days
USA approx. 10–14 working days

All delivery times are estimates and may vary due to customs, holidays or external influences.


Shipping processing

  • We ship no later than two days after receiving payment .

  • Orders containing items with different delivery times will be shipped together as soon as all products are available.

  • We deliver worldwide , without restrictions regarding parcel lockers or countries (provided they are supported by the shipping provider).

  • Once your order has been shipped, you will receive a shipping confirmation with tracking information via email.


Transfer of ownership & risk

Ownership and risk pass to the buyer upon handover of the goods to the shipping service provider (in accordance with § 447 BGB).
Please check the delivery for transport damage upon receipt and inform us immediately of any defects by email to messerspezi@gmail.com .


Shipping delays

Despite careful planning, delays may occur in individual cases (e.g. due to customs clearance, weather, holidays or supply bottlenecks).
We accept no liability for delayed deliveries caused by the shipping service provider.


Returns

Returns should be sent to the following address:

Knife specialist
Owner: Marion Diefenbach
Mainzer Landstraße 77
65589 Hadamar
Germany

Please note:
The buyer bears the return shipping costs unless a statutory right of withdrawal applies according to § 355 BGB or another agreement has been made.


contact

For questions regarding shipping or delivery, please contact us at:
Email: messerspezi@gmail.com
Telephone: +49 176 32004976